Design for Delight Practice Test 2025 – The All-in-One Guide to Mastering Your Design Skills!

Question: 1 / 400

Which of the following best describes an effective interview technique?

Asking closed-ended questions only

Applying a standardized script without deviations

Utilizing open-ended and probing questions

An effective interview technique is best characterized by the use of open-ended and probing questions. This approach encourages respondents to provide detailed answers and elaborate on their thoughts, feelings, and experiences. Open-ended questions invite participants to express themselves freely, which can lead to richer insights and a deeper understanding of their perspectives. Probing questions further enhance this technique by encouraging participants to delve deeper into their responses, clarifying or expanding on their initial answers.

This method fosters a conversational atmosphere, allowing the interviewer to adapt the flow of the discussion based on the participant's responses, which is beneficial in uncovering valuable information. The focus is on engaging the interviewee in a way that promotes an organic dialogue rather than limiting their responses or sticking rigidly to a predetermined script.

Other techniques, such as relying solely on closed-ended questions, restrict the interviewee’s ability to share nuanced views, which can lead to a lack of depth in the responses. A standardized script may ensure consistency but can stifle spontaneity and adaptability that are crucial during an interview. Conducting interviews strictly by phone can also limit the ability to pick up on non-verbal cues, which can provide important context to the respondent’s answers. Thus, open-ended and probing questions are fundamental for an effective

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Conducting interviews only by phone

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